Tech at Work Pune: Transforming Employee Productivity and Experience with Intelligent HRMS

As HR grapples with the complexities, intricacies, and nuances of decision science, intelligent technologies like Conversational and generative AI  have emerged as the most significant enablers of accurate, real-time data collection and analysis. Such next-gen technologies, when integrated with the HRMS, can elevate the decision-making prowess of HR leaders by unlocking a reservoir of actionable data insights into workforce trends and engagement levels.

An Intelligent HRMS opens up a vast pool of data that can be used for assessing productivity, skills bank, and demographics, empowering leaders to craft tailored workplace journeys and build a robust blueprint for the future.

To unveil the true potential of Intelligent HRMS in optimizing workplace experiences, employee productivity, and decision-making, ETHRWorld and HONO collaborated to curate an exclusive cohort discussion to dive deep into the role of Intelligent HRMS in redefining employee experience and productivity.

Key insights derived from the leadership discussion are summarized in this article.

Harnessing the Potential of AI to Enhance Leadership Outcomes 

With the rise of tech-forward organizations and the recent disruption, HR leaders are vested with a myriad of responsibilities of executing transformational programs, for redefining employee productivity and experience. Adoption of an Intelligent HRMS will not only serve the primary need for information storage but also create data-led dashboards that are interactive as well as reflective and can potentially enhance decision-making for the workforce.

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According to Randeep Singh, Co-Founder & COO, HONO, “The future belongs to Generative AI. Next-gen technologies like such are not only revolutionizing their areas of function but are also disrupting the entire business and people management spectrum. The use-case of Generative AI transcends far beyond the realm of IT. It is a transformative technology that can streamline & automate data functions and present meaningful insights to users in real time via interactive, engaging, and easy-to-comprehend dashboards. At HONO, we are leveraging the unparalleled capabilities and potential of these next-gen AI iterations to build intelligent HR ecosystems”. 

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Strategic Implementation of Intelligent HRMS: Taking a Balanced Approach to Deployment 

We are in transit for transformation. Thus, companies are driving back and forth between the two parallel worlds of traditional and intelligent systems. To sustain employee productivity amidst such disruptive times, companies must take a balanced and strategic approach toward transformation.

Elaborating on the same, Reetu Raina, Vice President and global Head of Talent Management, at Amdocs, said, “We need to have a very systematized process to exit from the existing system and then adapt to new technology. While intelligent HRMS has immense potential to elevate employee outcomes, scraping traditional systems and replacing them with new, intelligent HR ecosystems may adversely affect productivity. Employees might face challenges navigating novel HR systems. Thus, the best approach for organizations is to find an equilibrium between the two systems to avoid starting from scratch, and take a balanced and more judicious approach towards executing transformation,”.  As AI continues to metamorphose into an increasingly intelligent entity, the journey to harness its potential is initiated with gradual, calculated steps.

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Elevating Employee Experience with Intelligent HRMS

As Gen Z and millennials stream into the workplace, the expectations demonstrated by the workforce have become much more diverse, complex, and dynamic. According to Kaustubh Godbole, Head of Global HR Operations, Dassault Systems, “HR leaders of today have to tackle the diverse expectations of a multi-generational workforce. On top of that, employees expect a value-based HR that is easy to comprehend and navigate. They are looking for more flexibility in the workplace. They are willing to do things at their own pace and demand customized experiences at work”.

As the dialogue continued, Neeraj Kumar Gupta, Director HR, KNORR-BREMSE Technology Center, shared, “In this era, employees seek seamless and personalized experiences, ranging from attendance tracking to improvised workspace, as a driving force for their enhanced engagement and satisfaction. The ability of an Intelligent HRMS to provide real-time data-driven insights and recommendations can deeply enable HR functionaries to identify the pulse of next-gen workers and build a culture driven by flexibility, empowerment, and visibility, where they thrive”.  

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Adopting Intelligent HR: Charting the Path Forward

An Intelligent and integrated HRMS is indeed a boon, offering solutions to the complexities of modern workforce management. As we find ourselves at the confluence of technology and HR, our path forward is clear- embrace change, adopt AI-powered systems, and adapt your workforce and practices to thrive in the new landscape. The future of HR management lies in harnessing the power of AI, fostering productivity, and nurturing exceptional employee experiences.

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