Elevate Hospitality Excellence with Smarter People Management

In hospitality, people are your brand ambassadors, your service champions, and the face of every interaction. But data-driven precision and seamless employee experiences are hard to achieve with traditional HR tools. HONO helps streamline workforce operations and ensures your people strategy resonates with your guest experience and expectations.

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Today’s Hospitality Workforce Runs on Technology.
Is Your HR Ready?

The hospitality sector rebounds and reimagines growth, and HR leaders are expected to do more than just managing people. They’re tasked with driving operational resilience, elevating employee experiences, and preparing teams for the unexpected.

A new position in hospitality becomes available every 2.5 seconds globally, reflecting the sector’s high turnover environment.

A restaurant server stands with arms crossed in the foreground, while other staff move and work in the busy dining area behind, representing high employee turnover in the hospitality industry.

64.9% of hoteliers are still facing staffing challenges, despite ongoing workforce rebuilding efforts.

A person's hand presses a silver service bell on a dark counter, representing a workforce challenge in hospitality or customer service environments.

75% of HR leaders believe the timely adoption of AI automation tools is crucial for organizational success.

A person's hand interacts with a digital interface featuring data charts, AI and analytics icons, and a central target symbol highlighting a group of people, representing automation and reduction of operational delays in workforce management.

When People Operations Break Down, Service Quality Suffers.

The hospitality workforce is diverse, highly mobile, and works around the clock across multiple properties and geographies. But most HR teams stitch together outdated processes to manage complex needs like last-minute shift changes, compliance, and multi-location attendance tracking. The result? Slow, error-prone operations that hold your service teams back.

A purple icon of a user figure with a dollar sign and three upward-pointing arrows, representing financial growth, increased earnings, or employee compensation boost.

High attrition and rising labor costs

Frequent staff turnover burns budgets and disrupts operations. Rising wage expectations add pressure to already thin margins.

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Complex recruitment and retention

Finding skilled, service-minded talent is tough, and keeping them engaged is tougher. Poor candidate experiences and a lack of career growth paths fuel attrition.

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Training a multicultural workforce

Hospitality thrives on diversity, but managing skill gaps and language barriers across a distributed workforce requires culturally sensitive training programs.

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Cross-border workforce compliance

From onboarding expatriates to adhering to strict labor laws like those in the UAE, legal compliance and regulations can’t be left to chance.

The Only HCM Platform that Powers Hospitality’s Fast-Paced People Operations

In an industry where guest satisfaction depends on seamless team collaboration and agility, your HR tech shouldn’t slow you down. HONO’s AI-driven, mobile-first HCM platform helps hospitality brands power easy workforce management that is optimized across every property.

Unified Employee Database

Workforce dashboard showing a "Staffing Forecast vs Demand" line graph and a "High-Demand Skills Projection" bar chart.
  • Compile employee profiles and job history across all properties, enabling faster decision-making.
  • Unlock smart workforce insights for talent planning, budgeting, and compliance audits.
Workforce dashboard showing a "Staffing Forecast vs Demand" line graph and a "High-Demand Skills Projection" bar chart.

Leave and Attendance Management

A workforce analytics dashboard displaying employee attendance, total headcount, expenses, and charts for accrual previews and employee distribution by department.
  • Deploy multiple attendance capture methods, tailored to your property type and staff roles.
  • Automatically apply complex leave policies and sync attendance data directly to payroll.
A workforce analytics dashboard displaying employee attendance, total headcount, expenses, and charts for accrual previews and employee distribution by department.

Core HR and Position Management

Core HR screen displaying a step-by-step process (Position & Compensation, Organization Details, Approvers) and organization details like Company, Employment Entity, Country, and Designation.
  • Simplify role management with real-time updates, whether at one property or across your entire brand.
  • Provide managers and HR teams with an intuitive view of open roles for quick resource planning.
Core HR screen displaying a step-by-step process (Position & Compensation, Organization Details, Approvers) and organization details like Company, Employment Entity, Country, and Designation.

Performance Management System

Survey interface for 360 feedback with positive and negative response options and form fields for survey setup.
  • Set up tailored performance goals and frameworks for consistency in guest service standards.
  • Track staff performance continuously with goal progress dashboards and real-time task monitoring.
Survey interface for 360 feedback with positive and negative response options and form fields for survey setup.

Learning Management System

Laptop with a task management and role update interface showing options to add new tasks, set qualifications, competencies, and experience.
  • Design gamified learning paths with interactive content, easily accessible on mobile.
  • Schedule property-specific or seasonal training to upskill your teams in guest management.
Laptop with a task management and role update interface showing options to add new tasks, set qualifications, competencies, and experience.

Compliance and Regulations Support

The compliance section of a payroll system, showing a table with downloadable challans for various statutory deductions like TDS, PT, and PF.
  • Stay aligned with evolving labor laws, gratuity norms, and multi-country payroll standards.
  • Protect employee data and maintain GDPR, ISO, and SOC-2 compliant security standards.
The compliance section of a payroll system, showing a table with downloadable challans for various statutory deductions like TDS, PT, and PF.

Transformative Results You Can Expect with HONO

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Faster hiring cycles before service is impacted

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Reduction in payroll errors, driving cost savings

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Increase in training completion rates

Build a Workforce That Delivers Remarkable Guest Experiences

With HONO, hospitality leaders finally have an HCM platform as dynamic and efficient as the industry they lead.

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