Privacy Policy
When you use our services, you’re trusting us with your information. We understand that this is a significant responsibility, and we are committed to safeguarding your personal information and empowering you to manage your data preferences.
To comply with data protection laws, we kindly request that you review the key points outlined in our Privacy Policy below. To continue using our website, please select your preferences and click "Save". You can read more about our privacy policy.
As you review our policy, bear in mind that it applies to all HONO brands, products, and services. Our privacy policy is compliant with all the relevant laws applicable.
What kinds of information do we collect?
Depending on which Services you use, we collect various kinds of information from or about you.
USER INFORMATION
We collect the content and other information that you provide when you use our Services, including when you visit or sign up for an account on our website, create or share any information of or related to our brand. This can include information contained in or related to the content that you provide, your service preference from our brand, the date and time of a file as it was created. We also collect information regarding your interaction with our Services, such as the type of content you view or engage with, as well as the frequency and duration of your activities.
DEVICE INFORMATION
We collect information about the apps, browsers, and devices you use to access HONO. This helps us deliver features such as automatic product updates, customer feedback integration, and enhanced user experience.
The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information, including carrier name and email address. We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, system activity, and the date, time zone & time, location, and referrer URL of your request.
We collect this information when you connect with our servers — for example, when you install the HONO app from the Play Store or when a service checks for automatic updates.
ACTIVITY INFORMATION
We collect information about your activity in our services, which we use to do things like recommend new innovations, latest intelligent developments, transformation journey, product launches, and newsletters you might like. The activity information we collect may include:
- Terms you search for
- Content you visit
- Views and interactions with content and ads
- Activity on third-party sites and apps that use our services
- Your browsing history on our website
If you visit/use our services and share information, we may collect call and message log data, such as your phone number, and recipient email address, time and date of access, duration of visit, and routing information.
IMPROVE SERVICES
We use data to build better services.
- We use the information we collect to deliver our services, like processing the search terms you enter to display relevant results, or by offering updated content based on your user activity and history.
- We also use your information to ensure that our services function as intended, which includes tracking outages or troubleshooting issues that you report to us. We also use your information to implement improvements to our services. For example, understanding which search terms are most frequently misspelled helps us to improve spell-check features used across our services.
DEVELOP NEW SERVICES
We use the information collected through our existing services to support the development of new and innovative solutions. For instance, analysing how users structure their workforce in response to emerging trends in human resource management enables us to design more personalized services, including tailored content and advertising.
We also utilize this information to customize your experience across our services. This includes offering recommendations, personalized content, and tailored search results. Depending on your user experience and privacy settings, we may also display personalized ads and generate content aligned with your interests. For example, if you search for “mobile first” you may receive suggestions related to newly launched mobile app features that can help optimize workforce alignment or simplify task management. We don’t share information that personally identifies you with any third party, such as your name or email, unless requested.
- We use data for analytics and measurement purposes to better understand how our services are utilized. For example, we analyze data related to your visits to our websites to optimize product design and functionality. We also examine your interactions with content to evaluate the effectiveness of our product campaigns, using a range of analytical tools.
- The information we collect, like your email address, is also used to interact with you directly. For instance, we may send you notifications regarding newsletters, latest industry developments, upcoming changes, product launches, or to detect and notify you of any suspicious activity, like an attempt to sign in from an unusual location. If you contact us, we retain a record of your correspondence to assist in resolving any issues or concerns you may have.
- We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm our users.
- To achieve these objectives, we employ a variety of technologies to process your information. Automated systems may analyze your usage patterns to deliver features such as customized search results, personalized advertisements, and other tailored experiences. We also analyze content to detect and prevent misuse, including spam, malware, and illegal material. Additionally, we use advanced algorithms to identify patterns within the data that help us improve the functionality and integrity of our services.
Privacy Policy for HONO Gatetrack App
The HONO Gatetrack App functions as an attendance system utilizing face matching technology. We collect facial recognition data solely for attendance tracking. The system matches a user's face with our database to mark their attendance. Once a user leaves the organization, their facial data is automatically deleted from our database.
We do not store users' facial data permanently.
HONO Gatetrack App Facial Data Storage and Usage Policy
- Purpose of Storing Face Data
Our application temporarily stores facial data solely to verify the identity of users and accurately track attendance. This ensures secure and efficient attendance management and prevents unauthorized access to the system. Facial data is processed exclusively for these operational purposes and is not used for any other purposes. - Duration of Storage
Facial data is retained only for the duration of the user's association with the organization. Upon termination of a user's affiliation with the organization, their facial data is automatically deleted from our system. Under no circumstances will this data be retained beyond the specified period. This retention policy is in place to comply with privacy and security best practices, ensuring that data is not kept unnecessarily. - Sharing of Facial Data with Third Parties
We do not share facial data with any third parties under any circumstances. All the data is processed and stored securely within our system. We do not sell, share, or distribute facial data to external entities, including for marketing, advertising, or any other purposes. - Legal Exceptions to Sharing Face Data
While we do not share facial data with third parties, we may disclose facial data if it is required by the law, regulation, or legal process, such as a court order or when the government requests. In such cases, we will ensure that any disclosure of facial data is made by applicable laws and with appropriate safeguards to protect user privacy.
In compliance with the Digital Personal Data Protection Act, 2023 (DPDP), we have appointed a Data Protection Officer (DPO) to oversee our data protection strategies and ensure adherence to applicable legal obligations.
Our designated DPO is Mr. Prasanth PR. He can be contacted at email: prasanth@hono.ai