HONO

Terms and Conditions

Last updated: July 31, 2026

1. Who we are and what these Terms cover

These Terms and Conditions ("Terms") are a legal agreement between you and SequelOne Solutions Private Limited, a company incorporated in India with its registered office at 12th Floor, BPTP Centra One, Golf Course Extension Road, Gurugram - 122098, Haryana, India, trading as HONO ("HONO", "we", "us", "our").

These Terms govern your access to and use of:

  • our websites at https://www.hono.ai and https://hono.ai, including all subdomains (the "Site");
  • the free online tools, calculators, chatbots and AI assistants made available through the Site (the "Free Tools"); and
  • any content, downloads or materials we make available through the Site,

together, the "Service".

By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Our Privacy Policy and Cookie Policy also apply and form part of these Terms.

1.1 Precedence — important

These Terms govern the Site only. They do not govern the HONO HRMS platform or any product or service supplied to a client organisation.

If you or your organisation has entered into a Master Services Agreement, Subscription Agreement, Order Form, Data Processing Agreement or other signed contract with HONO, that contract prevails over these Terms to the extent of any inconsistency, in respect of the services it covers.

2. Eligibility

The Service is intended for business users aged 18 or over. By using the Service you represent that you are at least 18, and that where you act on behalf of an organisation, you have authority to bind it.

3. Communications and marketing

We will send you marketing communications only where you have given us specific, separate consent to do so, or where applicable law permits us to contact an existing customer about similar products and services.

Submitting a form, requesting a demo, downloading a resource or agreeing to these Terms or our Privacy Policy is not consent to marketing. Marketing consent is always requested separately and is never a condition of using the Service.

We will always send you communications necessary to respond to your enquiry or to administer a service you have requested.

You may opt out of marketing at any time using the unsubscribe link in any marketing email, through our preference centre, or by emailing dpo@hono.ai.

4. Your use of the Service

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • use the Service in any way that breaches any applicable national or international law or regulation;
  • exploit, harm or attempt to exploit or harm minors in any way;
  • send or procure the sending of unsolicited advertising or promotional material, junk mail, chain letters or spam;
  • impersonate HONO, a HONO employee, another user, or any other person or entity;
  • infringe the rights of others, or act in any way that is illegal, threatening, fraudulent or harmful;
  • restrict or inhibit anyone else's use or enjoyment of the Service;
  • disable, overburden, damage or impair the Service, or interfere with any other party's use of it;
  • use any robot, spider, scraper or other automated means to access, monitor or copy any part of the Service without our prior written consent;
  • use any device, software or routine that interferes with the proper working of the Service;
  • introduce any virus, trojan, worm, logic bomb or other malicious or technologically harmful material;
  • attempt to gain unauthorised access to, interfere with, damage or disrupt any part of the Service, any server on which it is stored, or any connected server, computer or database;
  • attack the Service by means of a denial-of-service or distributed denial-of-service attack;
  • take any action intended to damage or falsify HONO's ratings or reputation;
  • reverse engineer, decompile or disassemble any part of the Service, except to the extent this restriction is prohibited by applicable law; or
  • use the Service, its outputs or any HONO materials to develop, train or improve a competing product or any machine learning or AI model.

5. Free Tools and AI features

This section governs your use of the Free Tools, including the Resume Analyzer, Offer Letter Generator, Payroll Error Hunt, Agent Playground, ROI Calculator, HONO Consultant and any chatbot or AI assistant on the Site.

5.1 Business use only

The Free Tools are provided for business evaluation purposes, free of charge, on an as-is basis. We may change, limit or withdraw them at any time without notice.

5.2 Content you upload

You retain ownership of any document, text or other material you upload to or enter into the Free Tools ("Your Content").

You grant us a limited, non-exclusive, royalty-free licence to host, store, process and display Your Content solely to provide the relevant Free Tool to you and to maintain and secure the Service. This licence ends when Your Content is deleted.

We do not use Your Content to train our AI models.

5.3 Your responsibilities for personal data in uploads

Where Your Content contains the personal data of any other individual — including a candidate's CV or an employee record — you are the controller (in India, the Data Fiduciary) of that data and HONO acts as your processor. You represent and warrant that:

  1. you have a lawful basis to process that data and to disclose it to us;
  2. you have provided any notice and obtained any consent required by applicable data protection law;
  3. you will not upload special category, sensitive or restricted personal data — including health data, biometric data, genetic data, government-issued identifiers, financial account details, or data revealing racial or ethnic origin, religious or philosophical beliefs, political opinions, trade union membership or sexual orientation; and
  4. you will not upload data of any person under 18.

You will indemnify us against any claim arising from your breach of this clause 5.3.

Your Content is deleted within 30 days of upload. Our handling of it is described in our Privacy Policy.

5.4 AI outputs — no reliance

Outputs from the Free Tools and any AI feature are generated automatically. They may be inaccurate, incomplete, out of date or unsuitable for your circumstances. They are provided for information only and do not constitute legal, HR, tax, financial or professional advice.

You must not rely on any output as the sole or determinative basis for a decision affecting an individual, including any hiring, screening, promotion, compensation, disciplinary or termination decision. Meaningful human review by a qualified person is required, and you remain solely responsible for any such decision.

5.5 AI transparency

Where you interact with a chatbot or AI assistant on the Site, you are interacting with an artificial intelligence system and not a human being. This is disclosed in accordance with Article 50 of the EU AI Act (Regulation (EU) 2024/1689, as amended).

6. Accounts

Where the Service allows you to create an account, you must provide accurate, complete and current information and keep it up to date. Inaccurate or obsolete information may result in termination of your account.

You are responsible for keeping your credentials confidential and for all activity under your account. Notify us immediately at dpo@hono.ai of any suspected breach of security or unauthorised use.

You may not use as a username the name of another person or entity, any name or trademark you are not authorised to use, or any name that is offensive, vulgar or obscene.

We may refuse service, terminate accounts or remove content at our reasonable discretion.

7. Intellectual property

The Service and all its content, features and functionality (excluding Your Content) are and remain the exclusive property of HONO and its licensors, and are protected by copyright, trademark and other laws of India and other countries.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

You may view, download and print content from the Site for your own internal business use. You may not otherwise distribute, modify, transmit, reuse, repost, copy or exploit it, in whole or in part, for commercial purposes or personal gain without our prior written permission.

8. Feedback

If you give us feedback, suggestions or ideas about the Service, you agree that we may use them without restriction or obligation to you, and that we owe you no confidentiality obligation in respect of them. You should not send us any information you consider confidential. To the extent applicable law prevents transfer of ownership, you grant us a perpetual, irrevocable, worldwide, royalty-free, sub-licensable licence to use that feedback for any purpose.

9. Copyright and content complaints

We respect intellectual property rights and will respond to properly submitted infringement claims.

Under Indian law, complaints regarding unlawful content may be submitted to our Grievance Officer under clause 10. We will acknowledge within 24 hours and resolve within 15 days, in accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

Under the US Digital Millennium Copyright Act, notifications may be sent to connect@hono.ai marked "Copyright Infringement", and must include: an electronic or physical signature of a person authorised to act for the copyright owner; identification of the copyrighted work claimed to be infringed; identification of the material claimed to be infringing and its location; your address, telephone number and email address; a statement that you have a good faith belief the use is not authorised; and a statement, under penalty of perjury, that the information is accurate and that you are authorised to act.

You may be liable for damages, including costs and legal fees, for a misrepresentation or bad-faith claim.

10. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made under it:

Our Grievance Officer is contactable at dpo@hono.ai or at 12th Floor, BPTP Centra One, Golf Course Extension Road, Gurugram - 122098, Haryana, India.

We acknowledge complaints within 24 hours and resolve them within 15 days of receipt.

11. Third-party links

The Service may contain links to third-party websites or services not owned or controlled by HONO. We have no control over, and accept no responsibility for, their content, privacy policies or practices. We do not warrant the offerings of any such third party. We strongly recommend you read the terms and privacy policies of any third-party site you visit.

12. Analytics

We use third-party providers to monitor and analyse use of the Service. Details, including the cookies involved and how to control them, are in our Cookie Policy.

13. Availability and changes to the Service

We may withdraw, suspend or amend the Service, or any part of it, at our discretion. We will use reasonable efforts to give notice of material changes where practicable, but we are not liable if the Service is unavailable at any time or for any period. We may restrict access to some or all of the Service.

14. Disclaimer of warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, HONO MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICE OR THE INFORMATION, CONTENT OR MATERIALS IT CONTAINS.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SERVICE OR ANY OUTPUT WILL BE ACCURATE, RELIABLE, COMPLETE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS.

WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE.

Nothing in these Terms excludes or limits any warranty or right that cannot lawfully be excluded or limited.

15. Limitation of liability

15.1 Subject to clause 15.3, HONO shall not be liable to you for any indirect, special, incidental, punitive or consequential loss or damage, or for any loss of profits, revenue, business, anticipated savings, goodwill, data or business opportunity, however arising, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if we have been advised of the possibility of such loss.

15.2 Subject to clause 15.3, HONO's total aggregate liability arising out of or in connection with your use of the Service shall not exceed the greater of (a) the total amount you have paid to HONO for the Service in the twelve months preceding the event giving rise to the claim, or (b) INR 50,000.

15.3 Nothing in these Terms excludes or limits either party's liability for:

  • death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation;
  • wilful misconduct or gross negligence;
  • infringement of the other party's intellectual property rights;
  • breach of confidentiality obligations;
  • liability arising under applicable data protection law, including compensation payable to a data subject; or
  • any other liability that cannot lawfully be excluded or limited.

15.4 These limitations do not affect the statutory rights of consumers, which apply notwithstanding anything in these Terms.

16. Indemnity

You agree to indemnify and hold harmless HONO and its officers, directors, employees and agents from and against any claim, liability, loss, damage, cost or expense (including reasonable legal fees) arising out of or in connection with: your breach of these Terms; your breach of clause 5.3 (personal data in uploads); your misuse of the Service; or your violation of any law or the rights of any third party.

17. Termination

We may suspend or terminate your access to the Service immediately, without notice, if you breach these Terms or where we reasonably consider it necessary to protect the Service, our users or a third party. Where practicable and lawful, we will give you notice and an opportunity to remedy.

You may stop using the Service at any time.

Clauses which by their nature should survive termination will do so, including clauses 5.3, 7, 8, 14, 15, 16, 18 and 19.

18. Governing law and dispute resolution

18.1 These Terms and any dispute arising out of or in connection with them, including any non-contractual dispute, are governed by the laws of India, without regard to conflict of law principles.

18.2 The parties will first attempt to resolve any dispute in good faith by discussion, on written notice to connect@hono.ai.

18.3 If not resolved within 30 days, the dispute shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by HONO, seated at Gurugram, Haryana, conducted in English.

18.4 Nothing in this clause prevents either party from seeking urgent injunctive or equitable relief in any court of competent jurisdiction.

18.5 If you are a consumer resident in the EU or the UK, this clause does not deprive you of the protection of mandatory provisions of the law of your country of residence, or of your right to bring proceedings in your local courts.

19. General

19.1 Force majeure. Neither party is liable for failure or delay in performance caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, epidemic, government action, strike, failure of telecommunications or internet services, or power failure.

19.2 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign them to an affiliate or in connection with a merger, acquisition or sale of assets.

19.3 Notices. Notices to us must be sent to connect@hono.ai and to 12th Floor, BPTP Centra One, Golf Course Extension Road, Gurugram - 122098, Haryana, India. Notices to you may be sent to the email address you provided or posted on the Site.

19.4 Export control and sanctions. You represent that you are not located in, and will not use the Service in, any country subject to comprehensive trade sanctions, and that you are not on any restricted party list.

19.5 Anti-bribery. Each party will comply with all applicable anti-bribery and anti-corruption laws, including the Prevention of Corruption Act, 1988.

19.6 Beta features. Features identified as beta, preview, pilot or evaluation are provided without warranty or support and may be modified or discontinued at any time.

19.7 Third-party and open-source components. The Service may include third-party or open-source components licensed under their own terms, which are available on request.

19.8 Waiver. No failure or delay in exercising a right operates as a waiver of it, and no single or partial exercise prevents any further exercise.

19.9 Severability. If any provision is held invalid, illegal or unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will continue in full force.

19.10 Entire agreement. These Terms, together with the Privacy Policy and Cookie Policy, and subject to clause 1.1, constitute the entire agreement between us regarding the Service and supersede any prior agreements on that subject.

19.11 Language. These Terms are drafted in English, which is the governing language. Any translation is provided for convenience only.

20. Changes to these Terms

We may amend these Terms. Where a change is material, we will give at least 30 days' notice by posting the revised Terms on the Site with an updated effective date and, where we hold your email address and the change materially affects you, by email.

Your continued use of the Service after the changes take effect constitutes acceptance. If you do not accept the revised Terms, you must stop using the Service.

21. Acknowledgement

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND AGREE TO BE BOUND BY THEM.

22. Contact us

For all privacy, data protection and grievance matters, including the exercise of your rights, contact our Data Protection Officer at dpo@hono.ai.

For general commercial, product and feedback enquiries, contact enquiry@hono.ai.

By post: SequelOne Solutions Private Limited, 12th Floor, BPTP Centra One, Golf Course Extension Road, Gurugram - 122098, Haryana, India.