Elevate Hospitality Excellence with Smarter People Management
In hospitality, people are your brand ambassadors. HONO streamlines workforce operations across every property so your people strategy matches your guest experience.
Trusted by leading enterprises worldwide
Today's hospitality workforce runs on technology. Is your HR ready?
HR leaders are expected to drive operational resilience, elevate employee experience and prepare teams for the unexpected.
Turnover pace
A new hospitality position becomes available every 2.5 seconds globally - a uniquely high-turnover environment.
Staffing challenges
64.9% of hoteliers still face staffing challenges despite ongoing workforce rebuilding efforts.
AI urgency
75% of HR leaders believe timely adoption of AI automation tools is crucial for organizational success.
When people operations break down, service quality suffers
A diverse, mobile, round-the-clock workforce across multiple properties can't be managed with stitched-together, outdated processes.
High attrition and rising labor costs
Frequent turnover burns budgets and disrupts operations, while rising wage expectations pressure thin margins.
Complex recruitment and retention
Skilled, service-minded talent is hard to find - and poor candidate experience and unclear growth paths fuel attrition.
Training a multicultural workforce
Skill gaps and language barriers across distributed teams demand culturally sensitive, mobile-first training.
Cross-border workforce compliance
From onboarding expatriates to strict labor laws like the UAE's, compliance can't be left to chance.
The HCM platform that powers hospitality's fast-paced people operations
HONO's AI-driven, mobile-first platform gives hospitality brands seamless workforce management, optimized across every property.
Unified Employee Database
Every property, one view.
- Employee profiles and job history across all properties for faster decisions.
- Smart workforce insights for talent planning, budgeting and audits.
Leave & Attendance Management
Attendance tailored to each property and role.
- Multiple capture methods tailored to property type and staff roles.
- Complex leave policies auto-applied and synced directly to payroll.
Smart Shift & Position Management
Right people, right shift, every time.
- Real-time role updates across one property or your entire brand.
- Intuitive views of open roles for quick resource planning.
Performance Management
Consistent guest-service standards everywhere.
- Tailored goals and frameworks for service consistency.
- Goal-progress dashboards and real-time task monitoring.
Gamified Learning (LMS)
Upskill teams between shifts, on mobile.
- Gamified learning paths with interactive mobile content.
- Property-specific or seasonal training for guest management.
Compliance & Regulations Support
Multi-country payroll and labor-law alignment.
- Evolving labor laws, gratuity norms and multi-country standards covered.
- GDPR, ISO and SOC-2 aligned data security.
Transformative results you can expect with HONO
Frequently asked questions
Talk to our team and we'll walk you through exactly how HONO fits your organisation.
Still have questions?
Talk to our team and we'll walk you through exactly how HONO fits your organisation.
HONO is a mobile-first HCM platform used by hospitality brands like Accor properties, lebua and Crowne Plaza. It manages multi-property attendance, smart scheduling, multilingual engagement and compliant payroll from one platform.
Build a workforce that delivers remarkable guest experiences
An HCM platform as dynamic and efficient as the industry you lead.